Shop Sense
Shop Sense is a Chrome plugin we build for your shop. It runs right on top of the repair order your writer already has open, reads the vehicle, odometer, and service history, surfaces the maintenance that is actually due worst first, and turns your techs' shorthand into clean customer-ready findings that write straight back into the repair order. Your intervals, your service menu, your brand.
Run a shop or a group of shops? Tell us about your setup and we will review the fit before anyone commits to anything.
Why custom
One tool built around your bays, not four subscriptions that never talk and none of them know your shop.
Value
The maintenance that is actually due and inspection findings in plain language, in a side panel while the customer is still in the bay.
Action
Tell us your shop system and how you run maintenance. We review the fit and show you what building it for your bays looks like.
How it works
The path is lean: we build Shop Sense around the way your shop already runs, it reads the repair order your writer already has open, and it surfaces what is due and writes the findings back where work gets approved.
Step 1
Shop Sense is custom auto shop software, not an off-the-shelf subscription. We start from your shop management system, your service menu, and your maintenance intervals, then build the plugin to match. Nothing new for the bay to learn.
Step 2
Shop Sense runs as a Chrome plugin on top of your shop system and reads the vehicle, odometer, service history, and inspection automatically. There is no second platform to roll out and no double entry.
Step 3
Worst first, it flags the maintenance a vehicle is actually overdue for, and AI turns each tech's shorthand into a clean, customer-ready finding in the tech's own words. One click writes it back into the repair order, with a confirm step and one-click undo.
Features
Shop Sense surfaces the intelligence a service writer would otherwise assemble by hand: what is due, and findings in plain language, all under your shop's own brand and your shop's own rules.
Shop Sense compares the vehicle's odometer and service history against your maintenance schedule and marks every service overdue, due soon, or up to date, worst first, with a live count in the side panel. The schedule is yours: we tune the intervals to the way your shop actually sells maintenance.
It reads the inspection's flagged items and expands a tech's short note into a clear, customer-ready finding that keeps the tech's own words. One click writes it back through your shop system's own inspection editor, with a confirm step before anything saves, a write-all option, and one-click undo to restore the originals.
Shop Sense is a Chrome plugin that reads the repair order your writer already has open. No extra logins, no tab switching, no exporting and re-importing. Your team keeps the workflow they know and the intelligence shows up where the work gets approved.
A settings panel lets your shop turn capabilities on or off, set the finding sort order, and override maintenance intervals per service. Change a setting and the recommendations recompute right away. Because we build it for you, the defaults start where your shop starts.
Shop Sense carries your shop's own brand. Running it on the repair order in front of a customer makes your shop look established, not like it is renting someone else's software with someone else's logo on it.
Recommendations are computed right in the browser on the repair order your writer already has open. The only thing that leaves is the inspection note sent for AI rewriting, and that goes through a secure proxy that keeps the API key server-side, never in the browser.
Why we call it Shop Sense
In most of the world, a business with a physical location is simply called a shop. Shop Voice gives your shop ears at the front desk. Shop Sense gives it eyes on the repair order: the judgment a good service writer brings to every car, running quietly next to the one they already have open, built for the way your shop runs and branded as yours.
Request a fit review
Shop Sense is built per shop, so there is no checkout and no plan to pick. It starts with your shop system, your locations, and how you sell maintenance today. We review the fit and tell you honestly whether your setup is a good match before anyone commits to anything.
What happens next
FAQ
These answers stay tied to what Shop Sense does today and the current scope of this rollout.
Shop Sense is custom auto shop software: a Chrome plugin built for your shop that runs on top of your repair order. It reads the vehicle, odometer, and service history, surfaces the maintenance that is actually due worst first, and turns your techs' shorthand into clean customer-ready inspection findings that write back into the repair order. Because it is custom, we build it around your shop system and your maintenance intervals rather than asking you to adapt to ours.
Off-the-shelf inspection software gives every shop the same intervals, the same service menu, and the same branding, and asks you to work the way it works. Shop Sense starts from how your shop already runs. Your maintenance schedule, your service names, your sort order, your brand. If your shop treats a service differently than the shop down the road, the software should too.
It compares the vehicle's odometer and the service history on the repair order against the maintenance schedule we build for your shop, then marks each service overdue, due soon, or up to date and sorts worst first. The schedule is a shop-owned file rather than a vendor's fixed list, so intervals can be tuned per service as your shop's philosophy changes.
Yes. Shop Sense expands a tech's short note into a clear, customer-ready finding and writes it back through your shop system's own inspection editor, so there is no separate data entry. There is a confirm-before-write step so nothing saves without a person agreeing, a write-all option to handle every flagged item in one pass, and one-click undo to restore the original text.
Shop Sense is built per shop, and the current build runs on Tekmetric. Because it is custom software rather than a fixed product, the right first conversation is about your specific stack. Fill out the form on this page and we will tell you honestly whether your setup is a fit before anyone commits to anything.
Shop Sense is built per shop, so it starts with a conversation rather than a checkout. Fill out the form on this page with your shop system and how many locations you run, and the Next Level Marketing team will review the fit and walk you through what building it for your bays would look like.